FAQs

What credit/debit cards are accepted on Swaget?

We accept VISA, MasterCard, Maestro, Rupay, American Express, Diner’s Club and Discover credit/debit cards.

Do you accept payment made by credit/debit cards issued in other countries?

Yes! We accept VISA, MasterCard, Maestro, American Express credit/debit cards issued by banks in India and in the following countries: Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, the UK and the US. Please note that we do not accept internationally issued credit/debit cards for eGV payments/top-ups.

What other payment options are available on Swaget?

Apart from Credit and Debit Cards, we accept payments by Internet Banking (covering 44 banks), Cash-on-Delivery, Equated Monthly Installments (EMI), E-Gift Vouchers, PhonePe UPI and PhonePe wallet.

Privacy Policy

Swaget.com respects your privacy and is committed to protecting it. For more details, please see our Privacy Policy

If you are not comfortable making an online payment on Swaget.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India and 21 other countries.

Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups

Swaget realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

You can register for the 3D Secure password for your credit/debit card by visiting your bank’s website. The registration links for some of the banks have been provided below for easy reference:

Can I use my bank’s Internet Banking feature to make a payment?

Yes. Swaget offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.

We accept payment through Internet Banking for the All Leading Indian Banks:

Can I make a credit/debit card or Internet Banking payment on Swaget through my mobile?

Yes, you can make credit card payments through the Swaget mobile site and application. Swaget uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

How does ‘Instant Cashback’ work?

The ‘Cashback’ offer is instant and exclusive to Swaget.com. You only pay the final price you see in your shopping cart.

How do I place a Cash on Delivery (C-o-D) order?

Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select “Pay By Cash on Delivery”. Enter the CAPTCHA text as shown, for validation.

Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.

Terms & Conditions:

The maximum order value for C-o-D is ₹20,000
Gift Cards or Store Credit cannot be used for C-o-D orders
Cash-only payment at the time of delivery.

All items that have the “Cash on Delivery Available” icon are valid for order by Cash on Delivery.

With Swaget’s credit card EMI option, you can choose to pay in easy installments of 3, 6, 9, 12, 18*, or 24 months* with credit cards from the following banks:

• HDFC
• ICICI
• Kotak
• SBI

*18 & 24 months EMI options are available from select banks only. Please refer to the table below for more details:

There is NO processing fee charged for availing Swaget’s EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Swaget.

You may check with the respective bank/issuer on how a cancellation, refund or pre-closure could affect the EMI terms, and what interest charges would be levied on you for the same.

Example and Calculations

The table below shows a representative rendering of EMI plans for a Rs 20,000 purchase on Swaget paid using the EMI payment plan

How do I make a payment using Swaget’s credit card EMI option?

Once you’ve added the desired items to your Swaget shopping cart, proceed with your order as usual by entering your address. When you’re prompted to choose a payment mode for your order, select ‘EMI’ & follow these simple steps:

1. Choose your credit-card issuing bank you wish to pay from
2. Select the EMI plan of your preference
3. Enter your credit card details
4. Click ‘Save and Pay.